FAQ's

JuggleBox Meal Prep Containers FAQ's

NEED MORE INFO ON YOUR NEXT MEAL PREP CONTAINER SERVICE OR DELIVERY? HOPEFULLY YOU CAN FIND THE ANSWER HERE. IF NOT JUST SEND US AN EMAIL AT CONTACT@JUGGLEBOX.COM.AU.

When will my meal prep containers arrive?

We use a variety of courier services and usually these can take between 2-10 business days for delivery.  Standard shipping at juggle box is always free.

What does next day shipping mean?

Next day shipping means your item will skip the queue and be fulfilled and shipped the following day. Delivery times outlined above still apply. Standard shipping at juggle box is always free.

What does same day shipping mean?

If you choose ‘same day shipping’ when checking out (before 3pm) your order will skip the queue and be fulfilled the same day! Delivery times outlined above still apply. Standard shipping at juggle box is always free.

My address has changed. What do I need to do?

No worries! Just email the team at sales@jugglebox.com.au and we will update your details. As long as it's within 7 days from the end of the month, your meal prep containers will be with you in no time.

I'm not sure if my payment went through

Not too sure? Just email the team at contact@jugglebox.com.au and we can confirm. We reply to all emails within 24 hours.

Can I send this as a gift?

Of course! And what a great gift idea for that special person. Just email the team at contact@jugglebox.com.au with your required address or add it into the comments section when you checkout.

Can I get a refund if I change my mind?

Sure, If you change your mind in the first 5 days after purchase we will refund your hard earned cash back into your desired account.

When will my order be delivered?

If purchased before 10:30am your meal prep containers will be shipped the following day however in some cases this may take up to 2-3 business days to be shipped. Australia Post gives a delivery time of 5-7 business days on top of this. Public Holidays also mean there could be a delay.

Do I have to pay additional postage?

Nope! Postage on your meal prep containers is FREE!